Share Examples of Customer Service Disasters The following article ‘8 Cringeworthy Customer Service Stories’ provides a really good look at the impact 0
Share Customer Service Golden Nuggets! Working in a customer service environment provides hidden (and not so hidden) opportunities to give a 0
Share Customer Service and Higher Education Higher education serves an almost captive customer. Institutions aren’t responding to customers off the street. But 0
If your actions inspire others to dream more, learn more, do more and become more … you are a leader. - John Quincy Adams
Share How to Ensure Strong Customer Service and Customer Satisfaction Warren Buffett said it best: “It takes 20 years to build a reputation and five minutes Visit Link 0
Share 10 Mind-blowing reasons why Customer Service is the New Marketing “Customer service is the new marketing”, that’s the buzz around town at the moment. Visit Link 0
Share Individual Leadership Plan Individual Leadership Plan Contents: Personal Vision Statement Core Values Attributes Analysis Leadership Skills Knowledge Leadership 0