Share Examples of Customer Service Disasters The following article ‘8 Cringeworthy Customer Service Stories’ provides a really good look at the impact
Share Customer Service Golden Nuggets! Working in a customer service environment provides hidden (and not so hidden) opportunities to give a
Share Customer Service and Higher Education Higher education serves an almost captive customer. Institutions aren’t responding to customers off the street. But
If your actions inspire others to dream more, learn more, do more and become more … you are a leader. - John Quincy Adams
Share How to Ensure Strong Customer Service and Customer Satisfaction Warren Buffett said it best: “It takes 20 years to build a reputation and five minutes Visit Link
Share 10 Mind-blowing reasons why Customer Service is the New Marketing “Customer service is the new marketing”, that’s the buzz around town at the moment. Visit Link
Share Individual Leadership Plan Individual Leadership Plan Contents: Personal Vision Statement Core Values Attributes Analysis Leadership Skills Knowledge Leadership