Examples of Customer Service Disasters
The following article ‘8 Cringeworthy Customer Service Stories’ provides a really good
Customer Service Golden Nuggets!
Working in a customer service environment provides hidden (and not so hidden)
Customer Service and Higher Education
Higher education serves an almost captive customer. Institutions aren’t responding to customers
10 Mind-blowing reasons why Customer Service is the New Marketing
“Customer service is the new marketing”, that’s the buzz around
Individual Leadership Plan
Individual Leadership Plan Contents: Personal Vision Statement Core Values Attributes Analysis